Scottish Skier » Home http://www.scottishskier.com Wed, 01 Sep 2010 08:55:29 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 BT stink http://www.scottishskier.com/2010/bt-stink http://www.scottishskier.com/2010/bt-stink#comments Wed, 01 Sep 2010 08:55:29 +0000 Hutchy http://www.scottishskier.com/?p=45 This feels a little pointless but I really want people to know how shocking BT’s customer service is.
I currently have a problem accessing the internet from my laptop, so I phoned BT asking for help, after explaining for the 100th time to the foreign call operator that my computer could not acquire an IP, I was told that it was a fault with the line which would be fixed within 24hrs. I was also told I needed a new hub which I questioned and was guaranteed I would have Internet access in 24hrs.
So I waited 25hrs reset my hub and tried again, funny same problem. Phone BT and said what’s going on, you have a faulty hub, “but I had been guaranteed internet in 24hrs”, there solution we will send you another new hub, I requested next day delivery for inconvenience, “BT cannot provide next day delivery”.
New hub arrives, again still no Internet. So after 2 months I still cannot access the Internet on my laptop.

It gets better, I have now decided to rent out my flat so I better cancel the phone and Broadband service, ok say BT but that will be nearly £70, for a service I have had for over 7yrs. Let me think about it I reply, decide the next day I’m not going to argue, OK il pay the £70, guess what its not £70 any more its now 70 plus an extra 40, your kidding right, £110 to cancel my phone line. Which they will then charge the person who rents my flat to start it back up again. What a scam.

They then have the bloody cheek to phone me the next week and ask if id like to add BT Vision to my package. WTF!

]]> http://www.scottishskier.com/2010/bt-stink/feed 0 About Hutchy http://www.scottishskier.com/2008/praesent-libero-leo http://www.scottishskier.com/2008/praesent-libero-leo#comments Wed, 02 Jan 2008 12:12:16 +0000 Hutchy http://fajja.co.uk/gordon/?p=3 About Hutchy,

I will start with the basics this will hopefully expland as I get used to writing things on the net.

My name is Gordon Hutchison, I live in Renfrew with my Girlfriend Sandra and her two girls, Chloe & Abbie (who are Monsters, Abbie’s quote not mine).

I work for SNO!ZONE as a ski instructor, I know living the ski instructor dream. I enjoy my job loadz, who wouldn’t, I get to ski 365 days a year. I know its not Whistler but I have the real stuff all year.

]]> http://www.scottishskier.com/2008/praesent-libero-leo/feed 0